MARK’S EUROPE is committed to protecting your personal data and complying with European Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR), and the provisions in force in France.
We therefore wish to inform you of the way in which we process and collect your personal data.
Our main activity is the sale of our products and the promotion of our brand. We therefore do not aim to process your data on a large scale.
We do not transfer your data to third parties, except:
To our subcontractors, when necessary, and under very specific conditions,
To other third parties, if we are legally subject to this obligation.
Neither we nor our subcontractors collect your personal data with the intention of marketing them to third parties or using them for marketing purposes without your consent or for the purpose of establishing your detailed profile.
We collect and process your data only for the reasons described in this privacy policy and if one of the following legal bases is applicable (Article 6 of the European Regulation):
The processing is necessary for the performance of our contractual relationship with you or for the performance of pre-contractual measures taken at your request;
The processing is necessary due to a legitimate interest (for example, and without limitation, our interest in responding to one of your questions or requests, managing our contractual relationship with you, or improving our products and website) unless your interests or fundamental rights and freedoms which require protection of personal data prevail;
The processing is carried out with your consent, where necessary;
The processing is necessary for compliance with a legal obligation to which we are subject.
When you contact MARK’S EUROPE, the person responsible for processing personal data is: MARK’S EUROPE, SARL with capital of €100,000, located at 4 CITE PARADIS 75010 PARIS – France, registered in the Trade and Companies Register under number 502 081 490 00042.
If you wish to contact us regarding the processing of your personal data, you can write to us at the following email address: contact@marks-japan.eu
In what context do we process your personal data?
As business partners, we need to collect personal information concerning representatives or reference persons at our suppliers or professional customers. We collect your data when you contact us, when concluding a contract, when you create an account on our B2B online platform or when you subscribe to our newsletter or marketing offers.
The collection and processing of your data is necessary to contact you (for example, to provide you with a quote), to execute a contract and monitor our business relationship in order to allow you to obtain the products purchased from MARK’S EUROPE and to benefit from the services subscribed to from MARK’S EUROPE, to carry out marketing actions, as well as to prevent cases of fraud, comply with our obligations in accordance with applicable laws and regulations, and be able to defend our rights.
If you already have an account on our B2B platform, MARK’S EUROPE, you will be able to connect to the site by identifying yourself. However, if you do not have an account, you will need to complete the registration form. A study of your registration will be carried out before its validation. If your registration is validated, you will receive by email (to the address provided at the time of registration) your login details (customer code).
If your registration does not meet the criteria, you will receive an email refusing registration. We may hold the following personal information, as part of our business relationship: Name, first name, position and contact information such as email address or business telephone number, Delivery address, Certain financial information that is necessary (such as invoice history, payment information) if you are a sole trader.
The personal data of the person who has communicated their personal data for the Customer may be transmitted by MARK’S EUROPE to certain categories of identified recipients when necessary, such as companies in charge of logistics in order to be able to process order tracking, or to transport the products to the chosen delivery location, under conditions and contractually framed, in order to preserve its confidentiality and integrity.
This data is kept for the duration of the commercial relationship between MARK’S EUROPE and the Customer, and for the period necessary to comply with the legal and regulatory obligations imposed on MARK’S EUROPE. In particular, we will keep mandatory accounting documents, such as invoices, for a period of 10 years following the end of the current fiscal year.
If you are a prospect, supplier or customer, and you contact us by email, telephone or via our online form available on our websites for a specific request, we may use the information you have sent us as well as your contact details to follow up on your request or organize a visit from one of our sales managers.
Your personal data is kept for the period necessary to respond to your request, unless applicable law requires us to keep it for a longer or shorter period. We do not use it for any other purpose.
We also use cookies on the Site When you visit our site for the first time, we inform you that we use cookies, using an information banner. You can accept cookies, continue without accepting them (in this case, only technically necessary cookies will be active) or set your preferences at any time by clicking on the cookie setting at the bottom of the page.
A cookie is a text file saved in your browser or on your hard drive by a web page server. Cookies mainly help us to ensure that our websites function properly. If cookies are blocked (especially technical cookies), you may not be able to use our websites without difficulty, or at all.
The cookies issued by our site are used to: Allow the basic functionalities of the site to function, that is to say, adapt the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.).
These cookies are used and are required only to allow a good display of our site and are necessary.
We use Google Analytics or any other similar analysis tool. The information collected is aggregated and does not allow individual identification.
To learn more about Google Analytics: http://www.google.com/analytics/learn/privacy.html
To no longer be tracked by Google Analytics on the websites you visit: http://tools.google.com/dlpage/gaoptout Help to remember information that you transmit to our site to facilitate access to your account in order to avoid identifying you several times during the same session.
How to manage your preferences regarding cookies?
You can choose to save cookies on your device or on the contrary refuse them via the cookie settings button or by configuring your browser software. The configuration of each browser being different, you will find below the information that will allow you to know how to modify your wishes regarding Cookies. You can also connect to the site http://youronlinechoices.com, and follow the instructions offered by this site to help you control, authorize or block cookies in your terminal. For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 For Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies For Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies For Safari™: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
Cookies issued on our site by third-party applications
We may include on our site computer applications from third parties, such as Youtube. These applications use cookies when you use them and we have no control over the process used by third-party applications, which act on their own behalf. Social networks such as Facebook or Twitter may identify you through the social network button, even if you did not click on it when you visited our site. We also have no means of controlling the process used by social networks.
However, we have chosen not to display active social network buttons on our websites. Thus, these third parties cannot identify you when you simply visit our site. For more information about cookies and the use of your personal data by these applications or social networks, we recommend that you consult their policies and general conditions of use.
Where do we store your data?
MARK’S EUROPE does not store your data outside the European Economic Area (EEA). If one of our subcontractors stores your data outside the EEA, we ensure that they undertake to provide the same security guarantees and the same degree of protection of your data as in the EEA (see following questions).
Is it secure?
We seek to keep your personal data confidential, intact and secure. We are very careful in the choice of our IT equipment, software, subcontractors and in the improvement of our internal procedures. We take, and require our subcontractors to take, appropriate technical and organizational measures to protect your personal data, prevent their loss, destruction, unauthorized or illegal access and use.
We ensure that our internal staff and the staff of our subcontractors who have access to your personal data are bound by an obligation of confidentiality and security. Despite the measures we take, no electronic transmission or storage of information can be 100% secure and therefore, we cannot guarantee that no loss, destruction, unauthorized or illegal access and use of your data will ever occur.
How do we work with our subcontractors?
We may need to communicate your personal data to our subcontractors. For example: To manage your requests and the sending of your orders, we must transmit your personal data to our carrier. The list of our subcontractors, as well as the location of their head office, is available upon request, by writing to contact@marks-japan.eu Before transmitting your personal data to our subcontractors, we sign a contract with them in order to define the contractual commitments of each. We ask them to process your data only for the purpose and for the duration that we have determined. We ensure that the personnel authorized to process your data have undertaken to respect confidentiality rules and that technical and organizational measures to ensure a good level of security are put in place. We ensure that our own subcontractors do not subcontract their task without our agreement.
We may be required to transmit your personal data to any public authorities, competent institutions or any other legitimate recipient in application of the law, in particular for the protection and defense of our rights.
What are your rights?
In accordance with the European regulation, in certain circumstances defined by the applicable laws and regulations, you have the following rights concerning the personal data that you have transmitted to us:
The right to receive information on the processing of your personal data and its conditions;
The right to obtain access to the personal data we hold about you: You can obtain confirmation as to whether or not we are processing personal data about you, and if so, you can ask us for a copy of this data, as well as a copy in a machine-readable format;
The right to rectify your data: you can request the modification, updating, rectification of inaccurate or incomplete information concerning you in certain cases. If you have an account, you can also modify the data concerning you directly on this account;
The right to request that all or part of the personal data concerning you be erased when they are no longer necessary or if their processing is unlawful;
The right to request the limitation of the processing of your personal data for example until an incorrect data is corrected;
The right to receive your personal data in a machine-readable format and to send them to another data controller (“data portability”);
The right to object to the processing of your personal data: you can ask us to stop using and processing your data, unless we demonstrate that we have a compelling legitimate interest in processing it. In the case of commercial prospecting, you can object at any time;
The right not to be subject to a decision based solely on an automated process if this decision produces legal effects on you and significantly affects you;
The right to withdraw your consent, when the processing of your data is carried out on this basis;
The right to define guidelines regarding the fate of your data after your death; Please note that exercising this right may be subject to conditions determined by applicable laws and regulations.
For more information on your rights, you can visit the following addresses: https://www.cnil.fr/comprendre-vos-droits https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_fr
If you wish to exercise your rights, you can write to us at any time at: contact@marks-japan.eu
We will respond to you as quickly as possible and in any case, within a maximum of one month from receipt of your request. We may ask you to confirm your identity at this time.
You have the right to lodge a complaint with the CNIL in the event of a dispute over the processing of your personal data: Commission Nationale de l'Informatique et des Libertés 3 Place de Fontenoy TSA 80715 75334 PARIS CEDEX 07 https://www.cnil.fr/fr/plaintes